Privacy Policy
Your privacy matters to us. Learn how we handle your personal data and security.
1. Information We Collect
We collect information you provide directly to us when requesting a quote or booking our cleaning services. This includes your name, email address, phone number, physical address of the property to be cleaned, and any specific requirements or details you share in our booking form.
2. How We Use Your Information
We use the information we collect to coordinate, schedule, and complete the cleaning services requested. This includes:
- Sending quote estimations and booking confirmations.
- Assigning vetted cleaners to your location.
- Contacting you for service feedback or rescheduling updates.
- Processing invoice details.
3. Data Protection & Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We do not sell or lease customer databases to third parties.
4. Sharing of Information
We only share personal information with our contracted and vetted cleaning staff to the extent necessary to deliver the requested cleaning at your property. All staff are bound by confidentiality agreements.
5. Contact Us
If you have questions about this Privacy Policy or wishes to update your information, please contact us at:
Email: info@bestandlesscleaningservices.com.au